Refrigerator – No Water from Dispenser
If there is no water coming from the dispenser on your refrigerator, or if it dispenses slowly, there are a number of things that you can check. Check the following to troubleshoot the issue prior to scheduling a repair for your refrigerator.
New Installation
- Verify that the water supply line to the refrigerator is turned on. A saddle valve is often used to connect the water supply line coming from the house plumbing to the refrigerator and the valve must be fully open for the refrigerator to receive water.
- Make sure the refrigerator dispenser cradle has been held down for 2 to 3 minutes to allow the water reservoir to fill completely. Once water is dispensed, you can purge air from the water lines and water inlet valve by dispensing water for 5 minutes or in the amount of 2 gallons.
- This does not apply to Top Freezer refrigerator models with a water dispenser because there is no water reservoir.
Filter Issues
- On models with a water filter, a clogged or partially clogged filter will result in no water or slow running water from the refrigerator dispenser. Please change the filter.
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- We recommend replacing the water filter every 6 months.
- To confirm if a filter is clogged, please remove the filter and install the supplied filter bypass plug in its place. Try using the dispenser and if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. In Canada, call 1-800-561-3344.
- If you have a Bottom Freezer refrigerator model with an RPWFE filter, you should check out the Refrigerator – RPWFE Operation and Troubleshooting page.
- To purchase a new water filter, visit our Shop Water Filters – Purchase a GE Appliance part online page.
Frozen Water Tank
- Check the water tank behind the vegetable bins to see if it is frozen or cracked. Note: This does not apply to Top Freezer refrigerators since they do not have a water reservoir tank. You cannot typically see water in the tank; however, a frozen tank will often be split or cracked and will leak water onto the fresh food floor. If this happens, it will require service to replace the water reservoir. Schedule a repair appointment with Bodewell.
- Low food load in the fresh food section can cause the tank to freeze.
- How the food is loaded can cause cold air circulation issues. View a video about proper food loading:
Improve Refrigerator Performance – Food Loading
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General
- View a short video about troubleshooting refrigerator water dispenser issues:
Troubleshooting Water Dispenser Issues
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Refrigerator Repair Needed
If these tips do not resolve the issue with the refrigerator, a service call may be needed. For repair assistance, please schedule a service appointment with Bodewell.
GE Side-by-Side Refrigerator Water Dispenser Not Working?
Side-by-side refrigerators are excellent appliances, that offer a lot of options. Having the water dispenser, and ice maker, at your fingertips, may have become an essential part of your kitchen. So, what happens when your water dispenser is not working? We’ve put together some fixes, that should help you find the solution.
Your GE refrigerator’s water dispenser may not work properly if there is a clogged water filter, a broken inlet valve, or not enough water pressure. There could also be more serious problems, like a frozen water line, or a faulty dispenser control board.
It can be frustrating, when you go to get water from your refrigerator, only to find out that there is something broken. Appliances can be expensive, and even the best brands can have problems.
If you are wondering what could be wrong, we have created a list of common problems, fixes for those problems, and a guide on how to troubleshoot your GE side-by-side refrigerator. Have patience when testing, and troubleshooting, and chances are you may find that it is something easy to fix.
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