Consumer credit protections: Know your rights

What are three important federal laws regulating consumer credit quizlet

The U.S. federal government has long had its hand in media regulation. Media in all their forms have been under governmental jurisdiction since the early 1900s. Since that time, regulatory efforts have transformed as new forms of media have emerged and expanded their markets to larger audiences.

Major Regulatory Agencies

Throughout the 20th century, three important U.S. regulatory agencies appeared. Under the auspices of the federal government, these agencies—the FTC, the Federal Radio Commission (FRC), and the FCC—have shaped American media and their interactions with both the government and audiences.

Federal Trade Commission

The first stirrings of the FTC date from 1903, when President Theodore Roosevelt created the Bureau of Corporations to investigate the practices of increasingly larger American businesses. In time, authorities determined that an agency with more sweeping powers was necessary. Founded on September 26, 1914, the FTC came into being when President Woodrow Wilson signed the FTC Act into law, creating an agency designed to “prevent unfair methods of competition in commerce (Federal Trade Commission).” From the beginning, the FTC absorbed the work and staff of the Bureau of Corporations, operating in a similar manner, but with additional regulatory authorization. In the words of the FTC,

Like the Bureau of Corporations, the FTC could conduct investigations, gather information, and publish reports. The early Commission reported on export trade, resale price maintenance, and other general issues, as well as meat packing and other specific industries. Unlike the Bureau, though, the Commission could…challenge “unfair methods of competition” under Section 5 of the FTC Act, and it could enforce…more specific prohibitions against certain price discriminations, vertical arrangements, interlocking directorships, and stock acquisitions (Federal Trade Commission).

Although its primary focus was on the prevention of anticompetitive business practices, in its early years, the FTC also provided oversight on wartime economic practices. During World War I, for example, President Wilson frequently turned to the FTC for advice on exports and trading with foreign nations, resulting in the Trading with the Enemy Act, which restricted trade with countries in conflict with the United States.

Federal Radio Commission

First established with the passage of the Radio Act of 1927, the FRC was intended to “bring order to the chaotic situation that developed as a result of the breakdown of earlier wireless acts passed during the formative years of wireless radio communication (Messere).” The FRC comprised five employees who were authorized to grant and deny broadcasting licenses and assign frequency ranges and power levels to each radio station.

In its early years, the FRC struggled to find its role and responsibility in regulating the radio airwaves. With no clear breakdown of what could or could not be aired, nearly everything was allowed to play. As you learned in Chapter 7 “Radio”, the FRC lasted only until 1934, when it was absorbed by the FCC.

Federal Communications Commission

15.2.0

Figure 15.2 President Franklin D. Roosevelt established the Federal Communications Commission in 1934 as part of the New Deal. FDR Presidential Library & Museum – 61-406 – CC BY 2.0.

Since its creation by the Communications Act in 1934, the FCC has been “charged with regulating interstate and international communications by radio, television, wire, satellite and cable (Federal Communications Commission).” Part of the New Deal—President Franklin D. Roosevelt’s Great Depression–era suite of federal programs and agencies—the commission worked to establish “a rapid, efficient, Nation-wide, and world-wide wire and radio communication service (Museum of Broadcast Communications).”

The responsibilities of the FCC are broad, and throughout its long history the agency has enforced several laws that regulate media. A selection of these laws include the 1941 National TV Ownership Rule, which states that a broadcaster cannot own television stations that reach more than 35 percent of the nation’s homes; the 1970 Radio/TV Cross-Ownership Restriction, which prohibits a broadcaster from owning a radio station and a TV station in the same market; and the 1975 Newspaper/Broadcast Cross-Ownership Prohibition, which discourages ownership of a newspaper and a TV station in the same market (PBS, 2004).

Regulation Today

Today, the FCC continues to hold the primary responsibility for regulating media outlets, with the FTC taking on a smaller role. Although each commission holds different roles and duties, the overall purpose of governmental control remains to establish and bring order to the media industry while ensuring the promulgation of the public good. This section examines the modern duties of both commissions.

The Structure and Purposes of the FCC

The FCC contains three major divisions: broadcast, telegraph, and telephone. Within these branches, subdivisions allow the agency to more efficiently carry out its tasks. Presently, the FCC houses 7 operating bureaus and 10 staff offices. Although the bureaus and offices have varying specialties, the bureaus’ general responsibilities include “processing applications for licenses and other filings; analyzing complaints; conducting investigations; developing and implementing regulatory programs; and taking part in hearings (Federal Communications Commission).” Four key bureaus are the Media Bureau, the Wireline Competition Bureau, the Wireless Telecommunications Bureau, and the International Bureau.

The Media Bureau oversees licensing and regulation of broadcasting services. Specifically, the Media Bureau “develops, recommends and administers the policy and licensing programs relating to electronic media, including cable television, broadcast television, and radio in the United States and its territories (Federal Communications Commission).” Because it aids the FCC in its decisions to grant or withhold licenses from broadcast stations, the Media Bureau plays a particularly important role within the organization. Such decisions are based on the “commission’s own evaluation of whether the station has served in the public interest,” and come primarily from the Media Bureau’s recommendations. 1 The Media Bureau has been central to rulings on children’s programming and mandatory closed captioning.

The Wireline Competition Bureau (WCB) is primarily responsible for “rules and policies concerning telephone companies that provide interstate—and, under certain circumstances, intrastate—telecommunications services to the public through the use of wire-based transmission facilities (i.e. corded/cordless telephones) (Federal Communications Commission).” Despite the increasing market for wireless-based communications in the United States, the WCB maintains its large presence in the FCC by “ensuring choice, opportunity, and fairness in the development of wireline telecommunications services and markets (Federal Communications Commission).” In addition to this primary goal, the bureau’s objectives include “developing deregulatory initiatives; promoting economically efficient investment in wireline telecommunications services; and fostering economic growth (Federal Communications Commission).” The WCB recently ruled against Comcast regarding blocked online content to the public, causing many to question the amount of authority that the government has over the public and big businesses.

Another prominent bureau within the FCC is the Wireless Telecommunications Bureau (WTB). The rough counterpart of the WCB, this bureau oversees mobile phones, pagers, and two-way radios, handling “all FCC domestic wireless telecommunications programs and policies, except those involving public safety, satellite communications or broadcasting, including licensing, enforcement, and regulatory functions (Federal Communications Commission).” The WTB balances the expansion and limitation of wireless networks, registers antenna and broadband use, and manages the radio frequencies for airplane, ship, and land communication. As U.S. wireless communication continues to grow, this bureau seems likely to continue to increase in both scope and importance.

Finally, the International Bureau is responsible for representing the FCC in all satellite and international matters. A larger organization, the International Bureau’s goal is to “connect the globe for the good of consumers through prompt authorizations, innovative spectrum management and responsible global leadership (Federal Communications Commission).” In an effort to avoid international interference, the International Bureau coordinates with partners around the globe regarding frequency allocation and orbital assignments. It also concerns itself with foreign investment in the United States, ruling that outside governments, individuals, or corporations cannot own more than 20 percent of stock in a U.S. broadcast, telephone, or radio company.

The Structure and Purposes of the FTC

Although the FCC provides most of the nation’s media regulations, the FTC also has a hand in the media industry. As previously discussed, the FTC primarily dedicates itself to eliminating unfair business practices; however, in the course of those duties it has limited contact with media outlets.

One example of the FTC’s media regulatory responsibility is the National Do Not Call Registry. In 2004, the agency created this registry to prevent most telemarketing phone calls, exempting such groups as nonprofit charities and businesses with which a consumer has an existing relationship. Although originally intended for landline phones, the Do Not Call Registry allows individuals to register wireless telephones along with traditional wire-based numbers.

Role of Antitrust Legislation

As discussed in Chapter 13 “Economics of Mass Media”, the federal government has long regulated companies’ business practices. Over the years, several antitrust acts (law discouraging the formation of monopolies) have been passed into law.

During the 1880s, Standard Oil was the first company to form a trust (a unit of business made up of a board of trustees, formed to monopolize an industry), an “arrangement by which stockholders…transferred their shares to a single set of trustees (Our Documents, 1890).” With corporate trustees receiving profits from the component companies, Standard Oil functioned as a monopoly (a business that economically controls a product or a service). The Sherman Antitrust Act was put into place in 1890 to dissolve trusts such as these. The Act stated that any combination “in the form of trust or otherwise that was in restraint of trade or commerce among the several states, or with foreign nations” was illegal (Our Documents, 1890).

The Sherman Antitrust Act served as a precedent for future antitrust regulation. As discussed in Chapter 13 “Economics of Mass Media”, the 1914 Clayton Antitrust Act and the 1950 Celler-Kefauver Act expanded on the principles laid out in the Sherman Act. The Clayton Act helped establish the foundation for many of today’s business and media competition regulatory practices. Although the Sherman Act established regulations in the United States, the Clayton Act further developed the rules surrounding antitrust, giving businesses a “fair warning” about the dangers of anticompetitive practice (Gongol, 2005). Specifically, the Clayton Act prohibits actions that may “substantially lessen competition or tend to create a monopoly in any line of commerce (Gongol, 2005).”

The problem with the Clayton Act was that, while it prohibited mergers, it offered a loophole in that companies were allowed to buy individual assets of competitors (such as stocks or patents), which could still lead to monopolies. Established in 1950 and often referred to as the Antimerger Act, the Cellar-Kefauver Act closed that loophole by giving the government the power to stop vertical mergers. (Vertical mergers happen when two companies in the same business but on different levels—such as a tire company and a car company—combine.) The act also banned asset acquisitions that reduced competition (Financial Dictionary).

These laws reflected growing concerns in the early and mid-20th century that the trend toward monopolization could lead to the extinction of competition. Government regulation of businesses increased until the 1980s, when the United States experienced a shift in mind-set and citizens called for less governmental power. The U.S. government responded as deregulation became the norm.

Move Toward Deregulation

Media deregulation actually began during the 1970s as the FCC shifted its approach to radio and television regulation. Begun as a way of clearing laws to make the FCC run more efficiently and cost effectively, deregulation truly took off with the arrival of the Reagan administration and its new FCC chairman, Mark Fowler, in 1981. The FCC began overturning existing rules and experienced “an overall reduction in FCC oversight of station and network operations (Museum of Broadcast Communications).” Between 1981 and 1985, lawmakers dramatically altered laws and regulation to give more power to media licensees and to reduce that of the FCC. Television licenses were expanded from 3 years to 5, and corporations were now allowed to own up to 12 separate TV stations.

The shift in regulatory control had a powerful effect on the media landscape. Whereas initially laws had prohibited companies from owning media entities in more than one medium, consolidation created large mass-media companies that increasingly dominated the U.S. media system. Before the increase in deregulation, eight major companies controlled phone services to different regions of the United States. Today, however, there are four (Kimmelman). Companies such as Viacom and Disney own television stations, record companies, and magazines. Bertelsmann alone owns more than 30 radio stations, 280 publishing outlets, and 15 record companies (Columbia Journalism Review). Due to this rapid consolidation, Congress grew concerned about the costs of deregulation, and by the late 1980s, it began to slow the FCC’s release of control.

Today, deregulation remains a hotly debated topic. Some favor deregulation, believing that the public benefits from less governmental control. Others, however, argue that excessive consolidation of media ownership threatens the system of checks and balances. 2 Proponents on both sides of the argument are equally vocal, and it is likely that regulation of media will ebb and flow over the years, as it has since regulation first came into practice.

Internet Censorship Around the World

Is what you see on the Internet being censored? In Chapter 11 “The Internet and Social Media”, you read about the debate between the search engine Google and China. However, Internet censorship is much more widespread, affecting people from Germany to Thailand to the United States. And now, thanks to a new online service, you can see for yourself.

In September 2010, Google launched its new web tool, Google Transparency. This program allows users to see a map of online censorship around the world. With this tool, people can view the number of times a country requests data to be removed, what kind of data they request be removed, and the percentage of requests that Google complies with. In some cases, the content is minor—YouTube videos that violate copyright, for example, are frequent offenders. In other cases, the requests are more formidable; Iran blocked all of YouTube after the disputed 2009 elections, and Pakistan blocked the site for more than a week in response to a 2010 online protest. Perhaps most surprising is the amount of requests from countries not normally associated with strict censorship. Germany, for example, has banned content it deems to be affiliated with neo-Nazism, and Thailand refuses to allow videos of its king that it finds offensive. Between January and June 2010, the United States asked Google 4,287 times for information regarding its users, and sent 128 requests to the search engine to remove data. Eighty percent of the time, Google complied with the requests for data removal (Sutter, 2010).

What is the general trend in Internet censorship? According to Google, it’s becoming more and more commonplace every year. However, the search engine hopes that its new tool will combat this trend. A spokesperson for the company said, “The openness and freedom that have shaped the internet as a powerful tool has come under threats from governments who want to control that technology.” By giving users access to censorship numbers, Google allows them to witness the amount of Internet censorship that they are subject to in their everyday lives. As censorship increases, many predict that citizen outrage will increase as well. The future of Internet censorship may be unsure, but for now, at least, the numbers are visible to all (Sutter, 2010).

Key Takeaways

  • The FTC was established in 1914 and is designed to “protect America’s consumers” and “prevent unfair methods of competition in commerce.”
  • Established in 1934 as part of President Franklin D. Roosevelt’s New Deal, the FCC is charged with regulating interstate and international communications.
  • During the 1980s, the U.S. government began the process of deregulating many existing FCC radio and television laws, allowing the FCC to run more effectively but also setting the stage for increased media consolidation.

Exercises

Visit the FCC’s web page (http://www.fcc.gov/) and explore some of the regulations that currently exist. Think about television or radio programs that you watch or listen to. Then write a one-page paper addressing the following:

  1. Describe the role of the FTC.
  2. Explain the major duties of the FCC.
  3. Describe deregulation and its effect on the media landscape.

1 Museum of Broadcast Communications, “Federal Communications Commission.”

2 Kimmelman, “Deregulation of Media.”

References

Columbia Journalism Review, “Resources: Who Owns What,” http://www.cjr.org/resources/?c=bertelsmann.

Federal Communications Commission, “About the FCC,” http://www.fcc.gov/aboutus.html.

Federal Communications Commission, “International Bureau,” http://www.fcc.gov/ib/.

Federal Communications Commission, “Media Bureau,” http://www.fcc.gov/mb/.

Federal Communications Commission, “Wireline Competition Bureau,” http://www.fcc.gov/wcb/.

Federal Trade Commission, “A Brief History of the Federal Trade Commission,” program notes, Federal Trade Commission 90th Anniversary Symposium, 6.

Federal Trade Commission, “About the Federal Trade Commission,” http://ftc.gov/ftc/about.shtm.

Kimmelman, Gene. “Deregulation of Media: Dangerous to Democracy,” Consumers Union, http://www.consumersunion.org/telecom/kimmel-303.htm.

Messere, Fritz. “The Federal Radio Commission Archives,” http://www.oswego.edu/~messere/FRCpage.html.

Museum of Broadcast Communications, “Federal Communications Commission,” http://www.museum.tv/eotvsection.php?entrycode=federalcommu.

PBS, “Media Regulation Timeline,” NOW With Bill Moyers, PBS, January 30, 2004, http://www.pbs.org/now/politics/mediatimeline.html.

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Consumer credit protections: Know your rights

Nicole Dieker

Nicole Dieker has been a full-time freelance writer since 2012—and a personal finance enthusiast since 2004, when she graduated from college and, looking for financial guidance, found a battered copy of Your Money or Your Life at the public library. In addition to writing for Bankrate, her work has appeared on CreditCards.com, Vox, Lifehacker, Popular Science, The Penny Hoarder, The Simple Dollar and NBC News. Dieker spent five years as writer and editor for The Billfold, a personal finance blog where people had honest conversations about money. Dieker also teaches writing, freelancing and publishing classes and works one-on-one with authors as a developmental editor and copyeditor.

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Poonkulali Thangavelu

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Poonkulali Thangavelu is a senior writer and columnist at CreditCards.com and Bankrate, addressing debt and credit card-related legal and regulatory issues.

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Published on March 09, 2023 | 5 min read

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It might surprise you to learn that the modern credit card is only 57 years old. Bank of America issued the first revolving credit card in 1966, setting us on the path toward Visa, Mastercard, credit reports, credit scores and our current financial payment system.

As more people began using credit cards for everyday purchases, the federal government passed a series of credit card laws designed to protect consumers and ensure they are treated fairly.

Consumer credit protection legislation sets boundaries for everything from credit card fees to interest rate raises. These laws even specify some of what goes into our credit reports. And in times of economic uncertainty, consumer credit protections prevent lenders from taking advantage of consumers who might be experiencing financial difficulty.

Want to know more about your credit card rights? Here’s an overview of major credit card legislation, a summary of your rights under each act and a few tips on what you can do if you’re having trouble making your credit card payments during times of financial hardship.

Credit CARD Act

The Credit Card Accountability Responsibility and Disclosure Act [PDF], commonly referred to as the Credit CARD Act, is one of the biggest credit reform bills in recent history. Passed in 2009, the Credit CARD Act provides a number of consumer credit protections, including:

  • Interest rate protections: Creditors must provide consumers with a notification 45 days before increasing interest rates and can only increase interest rates on existing balances in certain situations (such as when a 0 percent intro APR offer ends).
  • Fee protections: Creditors can only charge one over-limit fee per billing cycle and are limited in the number and amount of late fees they can charge.
  • Billing protections: Creditors must give consumers a 21-day grace period between billing and payment and cannot set arbitrary payment cut-off times (such as early morning payment deadlines).
  • Payment allocation protections: If you make more than your minimum payment due, creditors must apply the excess payment to the balance with the highest interest rate. If you make only your minimum payment, the lender can apply it to lower-rate balances.
  • Opt-out protections: Consumers have the right to opt out if they do not like the changes a creditor is making to their accounts. If they choose to opt out, upon being notified of a change, the account is closed, and they have at least five years to pay off the remaining balance under the original terms.

In addition to these essential consumer credit protections, the Credit CARD Act also limits how credit card companies can issue credit to people under 21, and requires lenders to inform cardholders how long it would take to pay off their balance if they only made the minimum payment. It also states that gift card rewards cannot expire for at least five years.

The Truth in Lending Act

The Truth in Lending Act (TILA) was passed in 1968 as a way to help consumers more effectively comparison-shop between loans. Before TILA, lenders could use various deceptive techniques to hide the amount of interest they were actually charging consumers. Lenders could also use deceptive language to steer consumers towards higher-interest products. Now, all lenders are required to present loan information in clear, easy-to-understand terms. TILA also gives consumers the right to back out of certain types of loans within a three-day window.

Because of TILA, all credit card issuers are required to provide consumers with all potential interest rates, fees, penalty APRs and other charges in the credit card agreement. This information is displayed in a Schumer Box, which is the official name for the standardized table of details that often appears under the heading “Rates and Fees” or “Pricing and Terms.” The Schumer Box includes all applicable APRs (including the primary APR, the balance transfer APR, cash advance APRs and penalty APRs), billing cycle information, all applicable fees and more.

Fair Credit Billing Act

The Fair Credit Billing Act (FCBA) is a 1974 amendment to the Truth in Lending Act. This amendment allows consumers to dispute credit card errors. It also requires lenders to provide credit card statements at least 21 days before payments are due to give you the opportunity to review your credit card statement and dispute any errors.

Fair Debt Collection Practices Act

The Fair Debt Collection Practices Act (FDCPA) limits the actions that third-party debt collectors and agencies can take to pursue unpaid debts that are sent to collections. The FDCPA requires debt collectors to call between the hours of 8 a.m. and 9 p.m., for example, and allows consumers to request that debt collectors stop contacting them at work.

In addition to clarifying what debt collectors cannot do, the FDCPA also clarifies what debt collectors must do to pursue debts legally. Collection agencies are required to send a written validation notice within five days of contacting an individual about a debt. This notice must include the name of the original creditor, the amount owed and the individual’s rights under the FDCPA — including the right to dispute the debt or to ask the debt collector to prove the statute of limitations on the debt has not expired.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA), initially passed in 1970 and amended many times since, is designed to regulate all credit information collected on consumers and to give consumers the opportunity to access and dispute that information. In other words: The FCRA controls what goes into your credit report.

The FCRA also controls which organizations have the right to make credit inquiries and gives you the right to be notified if the information in your credit report causes you to be denied credit, insurance or employment. Since your credit report is an essential part of your overall financial health, it’s important to review your credit report regularly, dispute any errors and do your best to maintain a good credit history.

What to do if you can’t pay your credit card bills

The most important step toward good credit is making on-time payments on all of your credit cards, loans and bills every month. But life happens — health issues, a job loss or another unexpected setback can easily cause a late payment.

If you want to prevent missed payments from hurting your credit score, your first step should be to contact your credit card issuer. It’s possible to negotiate your credit card debt with your issuer and get a lower APR or monthly payment.

You can also look into debt forgiveness options, such as paying off a portion of your debt in a lump sum in exchange for the rest being eliminated. Debt consolidation is another option — one example is transferring your existing credit card debt to a balance transfer card with a 0 percent intro APR.

What you shouldn’t do is try to get out of your debt without paying it, by seeking a bankruptcy discharge, for instance. If you miss too many credit card payments, your lender could send your debt to collections. If you continue to ignore your debts, the debt collection company could issue a lawsuit against you for non-payment. If you lose the lawsuit, your wages could be garnished to pay for your old debts.

Ultimately, your goal is to try to find a way to continue making at least the minimum payments on your debts. Once your finances improve, you can begin to pay down your balances in full.

The bottom line

While credit has existed for ages, the modern credit card has only been around for 57 years. Since then, Congress has passed a number of important laws designed to increase consumer credit protections.

Knowing your rights under the CARD Act, the Truth in Lending Act and other key pieces of consumer credit legislation can help you make informed choices about which credit cards to apply for, which debts to pay off first and what to do if you’re having trouble making your credit card payments.

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  • Samantha Cole

    Samantha has a background in computer science and has been writing about emerging technologies for more than a decade. Her focus is on innovations in automotive software, connected cars, and AI-powered navigation systems.

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